Services Australia has announced an important change that will affect how you make debt repayments at Australia Post. Beginning 12 June 2025, the minimum repayment amount you can make over the counter at an Australia Post location will increase to $5. This applies to all transactions made via cash, cheque, credit card, or EFTPOS.
If you try to make a payment below this amount at Australia Post, it will no longer be accepted. This change aims to streamline payment processes and improve efficiency for in-person transactions.
No Change for Digital Payments
It’s important to note that online and digital repayment options are not affected by this update. You can still make repayments of any amount using the following convenient methods:
- Direct debit from your bank account
- Visa or Mastercard payments through the “Money You Owe” section in your Centrelink online account
- BPAY, using your bank or financial institution
- Post Billpay, which can be used online
These methods offer secure, flexible ways to stay on top of your Centrelink or Services Australia debts without needing to visit a physical location.
Why the Change?
This update is designed to reduce processing times and resource use at Australia Post outlets. With digital payment options increasingly preferred and accessible, Services Australia is encouraging customers to manage repayments online whenever possible.
What You Should Do
To avoid inconvenience, consider switching to online or phone payment options if you usually pay small amounts in person. Make sure your Centrelink online account is active and linked to myGov for easy access.
