Supermarket giant Woolworths is set to introduce new artificially intelligent scales to its fruit and vegetable section to help its customers to manage their budget.
Sydney-based company Tiliter will collaborate with the retail group to bring in new artificially intelligent scales to enhance the shopping experience.
The new Tiliter scales will help the customers to manage their budgets by giving them a quick and accurate reading of the weight of fruits and vegetables.
Woolworths is looking to introduce this new AI technology to its more than 1000 stores across Australia. Currently, testing it in a few of its stores.
The AI scales will replace the analogue convenience scales, having up to six scales, will be installed in the fresh produce aisle.
The scales will allow customers to accurately weigh their produce before scanning them at check-out.
The Tiliter scales will be placed at a lower height to ensure that customers with special needs will access them with ease.
Sailesh Shankar, Woolworths’ head of business solutions for customer, retail, and emerging concepts, said the AI scales will surely help the customers in getting the accurate weight of the fresh produce while shopping, which will enhance the in-store shopping experience.
“We always listen to our customers and try our best to smoothen their shopping experience, we’ll continue to listen to our customer and team member feedback on the project over the coming months,” he said.
The tech company Tiliter also helped Woolworths in rolling out Scan and Go program last year.
Marcel Herz, Tiliter CEO, said the rollout of AI scales will help make the future of retail a reality.
“With this partnership, a growing number of Australian shoppers now have the opportunity to use innovative AI technology in an everyday setting, as naturally and seamlessly as they would their smartphones,” he said.
